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The Position:
The Data Science Analyst in an integral part of the product team & will be the voice of the customer though data. The ideal candidate will partner with product managers and other business managers to uncover key product/consumer insights that will help evolve the product.
Reporting to: Director of Product
About the Job:
- Data Science analyst will be supporting the product team and other business divisions in making data driven decision and enhancing the product and customer experience.
- Navigate the vast sources of structured and unstructured data and extract, transform data to a format that are usable for insights
- You will be responsible for define, evaluate & report on key product/business metrics, under what moves them and why.
- Communicate complex Data insights effectively to business stakeholders. Go beyond data points & Translate complex findings and results into a compelling narrative
- Investigate challenging questions around user experience to understand the voice of our user
- Periodic reporting to stakeholders on KPI’s (DAU/MAU, Engagement Funnels, Conversion, churn indicators, cohort analysis, etc)
- Identify opportunities for A/B tests (understand data, define hypotheses and design experiments)
- Perform in-depth analysis of product & customer data to uncover industry trends, insights and identify opportunities for the product to evolve.
- Manage data collection and reporting platforms (Mix Panel, User IQ etc)
- Identify and prepare data training sets for machine learning initiatives
You Need:
- 3-5 years (Intermediate), 5-8 years (senior level) experience in an analytics/data/BI role in a product environment
- Familiarity with B2C/B2B/SAAS product metrics
- Ability to work independently and autonomously. Be comfortable with ambiguity and exploratory research.
- Ability to communicate clearly and effectively to cross functional partners of varying technical levels, building clear and easy to understand reports, dashboards and presentations
- Extensive experience analyzing data with SQL.
- Familiarity with analytics platforms like Tableau or similar applications
- Experience using statistical analysis, data analysis, data mining, pipelines and modelling
- You’re good with other tech. Knowing R, SAS, or Python etc. would be helpful but not mandatory, willingness to learn new tech is a must.
Examples of challenges you will be solving
- How to use data to improve search experience in our application?
- How can a specific user behavior be prevented/promoted/modified in a specific user journey?
- How can we identify, structure & cleanse data sets for machine learning?
- What industry insights we can gather from our data?
- What features are loved by customers, why? and how can we promote similar sentiment in other areas of product.
- Define KPI’s of engagement specific to our product & industry
Compensation
The career opportunity to lead data initiatives for a fast growing start up.
- Base Salary of $60,000 – $80,000 (based on experience & seniority level)
- Performance based Bonus
- Health benefits including medical, dental, vision, short- and long-term disability
- Unlimited PTO
What Do I Do Next?
Hey, you’ve read this far! So, we should talk. Please send a message to harish@ecompliance.com that includes the following:
- A short note about yourself
- Your resume
- Share an example where you have seen data transform/enable a product/service offering
eCompliance Ranked #101 on Canadian Business’ Growth 500. Canadian Business ranked eCompliance No. 101 on their 30th annual Growth 500, the definitive ranking of Canada’s Fastest-Growing Companies.
At eCompliance, we want you to enjoy coming to work so we are dedicated to building a fun and inclusive company culture. We are the #1 software solution for improving worker participation in safety activities. With a mission to eliminate 1 million workplace incidents, we are the fastest growing safety software company in the world. We are committed to developing smart solutions that are in line with our customer’s needs, wow-ing our customers, and creating a world-class company culture.
References will be requested for those candidates selected for an interview. eCompliance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Interested In Learning More About The Job?
Please contact:
harish@ecompliance.com